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The support person did not have a 64 bit solution. It does not work on Vista 64 bit. My daughter received a Funkeys starter kit for her birthday. Looking on the various forums, this has been a reported problem for YEARS.So warning to all purchasing this toy. Don't buy it. When I went to install it, I learned that it does not install on a Vista 64 bit machine. All of my computers are Vista 64 bit machines.When I called Mattel help regarding this, they tried to blame it on Microsoft and the Operating System.
Stick with Club Penguin. $50.00. Can you believe it. I purchased a Funkeys starter kit for my 10-year-old son, price $21. He was extremely disappointed. So when he was offered a "free download" which allowed him to visit new areas of Funkeystown, he was very excited. He played with it for two days and went through all of the games, quickly getting bored with it. Then we found out that they wanted REAL MONEY to buy virtual upgrades and access to new areas.
He said it was 'just o.k.' I believe Best Buy is no longer carrying this toy and now I see why. It has a very cute appearance but didn't seem to hold my 9 year old son's attention for very long.
Their phone support is conveniently inaccessible. But come on, 2.5 hours of work and still no functionality. Let's see, I'm a 6/10 on technical competance (and modest). The documentation is useless.I suppose, if you are able to get this product running it may be a decent product. This is crap.If you value your own time, buy your kids a real product not a joke like this. I've now spent 2.5 hours installing the software and "patches" for this product, and I'm nowhere. Their online support is non-existant.
My son was very disappointed to learn his new Christmas toys will not work on our computer. Funkeys is NOT compatible with the 64-bit version of Windows Vista. worth of toys getting thrown in the garbage. $[.]. If you are using a newer computer, you likely have this. Fisher Price/Mattel is aware of this problem but will not provide any refunds or replacement.
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